Delete your Paqido account
You can permanently delete your Paqido account and the personal information linked to it.
What is deleted
- Your name, email address, phone number, address and profile photo
- Your sign-in credentials. You will no longer be able to sign in.
- Any pending sign-up or staff invitation for your email address
What we may keep
- Sales, stock, accounting and audit records that a business must keep by law. They stay in the business's books but no longer show your personal details.
- Information a business holds about its own staff or customers belongs to that business. Contact the business if you want that removed.
How to delete
In the app: Profile → Delete account.
On this page: enter the email and password of your account below.
If you own a business on Paqido, transfer ownership to another administrator first, or contact us to close the business. Accounts that signed up with Google or another provider have no password, so delete them in the app or email support@paqido.africa.
Need help? Email support@paqido.africa.